Terms & Conditions

1. Introduction

Welcome to Aesthetics Cleaning Eco

By booking our cleaning services through our website , you agree to the following Terms and Services. Please read them carefully.

2. Services Provided

We offer professional cleaning services, including:

Basic Cleaning (1-hour for small homes, 2-hour for larger homes)

Intermediate Cleaning (as per agreed)

Construction Cleaning (as per agreed service scope)

All services are charged at an hourly rate of 65$ per cleaner or 80$ for construction clean per cleaner.

3. Booking and Payment

Bookings must be made through our website or by contacting us directly.

Payment is required at the time of booking unless otherwise agreed.

We accept payments via credit card, PayPal, etc.].

Prices are subject to change. Any adjustments will be communicated in advance.

4. Cancellation and Rescheduling

Cancellations made more than 24 hours in advance will receive a full refund.

Cancellations made within 24 hours of the scheduled service will incur a [e.g., 50% cancellation fee].

Rescheduling is allowed, but must be requested at least 24 hours in advance.

5. Customer Responsibilities

To ensure efficient service, customers must:

Provide access to the property at the scheduled time.

Secure pets and valuables before cleaning begins.

Inform us of any special instructions or fragile items.

If our cleaners cannot access the property or conditions are unsafe, the appointment may be canceled without a refund.

6. Satisfaction Guarantee

We strive for 100% customer satisfaction. If you are unsatisfied with the service, please contact us within 24 hours for a resolution. We may offer a re-clean or partial refund at our discretion.

7. Liability and Damages

We take care in providing high-quality service, but we are not responsible for pre-existing damage, wear and tear, or unsecured valuables.

Any damage caused directly by our cleaners must be reported within 24 hours for review.

8. Health and Safety

Our team follows strict hygiene and safety protocols.

We reserve the right to refuse service if the environment is unsafe or unsanitary.

9. Privacy Policy

We respect your privacy and only use your personal information for booking and service purposes. We do not share your data with third parties except as required by law. For more details, see our Privacy Policy.

10. Changes to Terms and Services

We reserve the right to update these Terms and Services at any time. Continued use of our services after changes means you accept the updated terms.

11. Contact Us

For questions or concerns, contact us at:

Business Name: Aesthetics Cleaning Eco

Phone: 0423 056 312

Email: Emily@aestheticscleaneco.com